FAQ

FAQ

Online psychic reading over the phone has many advantages. Maybe you want to try this method for the first time and you are worried that an online communication is not as effective as a face-to-face psychic reading, but believe me, many times it is even better. Here are some reasons:

1.   Online communication gives you access to a wide range of psychics and services of your choice, wherever you are in the world.

2.   It’s much more convenient (and can be much less expensive) to have an online psychic than having to visit a psychic’s address for an in-person appointment. Therefore, you will save your time and money in online meeting.

3.   Online psychic reading allows each of our psychic reader to do the psychic reading in the place of their choice, and in this way they have better peace and concentration, and as a result, you will get a higher quality psychic reading.

4.   Finally, as I always say, “Energy is energy. If a psychic has access to vibration and signs, it won’t be a problem online to attract it.

Taking a psychic reading can be a great way to gain an overview of a particular situation. A professional and capable psychic will help you to identify the key factors affecting your success and happiness based on the signs and vibrations around you, and in a sincere conversation focused on your desire, you will get the answers to your questions.

Our talented psychics can provide you with valuable information about what is happening so that you can make the right choices in your life. If you need the right direction for your career or want to evaluate your romantic life options, a psychic can guide you in the right direction. Probably when you are faced with a problem, you want to know what is really going on around you, this is where our psychics can take a deeper look at the situation and people around you to help you get everything back on track.

Fallchi’s platform has a wide range of psychic readers in terms of style, ability, expertise and tools, so you can choose according to your needs.

We are sure you will be satisfied with your psychic reading, we guarantee it.

If you’re unhappy with your last psychic reading, we’ll give you back the time to try us again.

The refund request must be sent within one day of your last psychic reading and can only be applied to the last psychic reading purchased, equivalent to the dollar price per minute of your previous psychic reading package to a maximum of 15 minutes.

Due to the dynamic nature of the content and your optional actions, the correctness of the psychic reading cannot be guaranteed. Therefore, Fallchi reserves the right to reject any credit request.

Our psychics are committed to the highest ethical and professional standards in their meetings with you. While we value the friendly and caring relationships created between our users and our psychic readers, Fallchi is primarily a professional psychic reading service. Our psychics are prohibited from establishing personal relationships with users outside of the platform. If for any reason your experience with our psychics has made you feel uncomfortable or pressured in any way, please end your session and contact the support team immediately to discuss your concerns confidentially with we talk. Please note that our psychics are not qualified to provide advice on medical or legal matters and other business matters.

Please read Psychics’ Code Of Ethics.

Get to know your chosen psychic reader a little better by checking out their profile. Psychic’s profile page has a lot of information to help you before booking an appointment and making a connection. It should be noted that the various psychic reading packages offered on our platform are based on different categories based on the level and type of abilities and talents, tools, expression and experience, points and type of expertise. You can also get more information about the psychic’s background, beliefs and attitude towards psychic reading in the profile of the psychic and read the opinions of other users about the psychic you are looking for.

After each psychic reading, the user can express his opinion about the received psychic reading service by giving a star to the psychic reader or by writing feedback in the link sent to the e-mail he receives after receiving the psychic reading.

You can also enter the profile page of the psychic reader you want and tell others and us about your experience about the psychic reader by writing a short review and comment in the comments section.

· The more points and comments are added to our psychics, the more complete information will be provided to you and our other users to help you make the right decision for your choice.

·  To protect your anonymity, comments will be published under the name you choose. If you don’t want to make your comments public, you can send private notes about your psychic reading to the support group.

· We strongly encourage you to share your experiences openly. Please do not enter your personal details. such as the name, address, phone number, personal details, or mention of a psychic other than the person with whom you took psychic reading.

·After sending the comment, it cannot be edited unless you send a message to the support department about this. It takes less than 1 to 2 business days for your score or review to be confirmed and posted. While we openly welcome and publish both positive and negative feedback, we ask that you keep your comments professional.

· We will not publish comments that contain profanity, other inappropriate, offensive or disrespectful personal content.

·It should be noted that only feedbacks and points are published that are your direct experience after taking a psychic reading with the desired psychic. You can’t write feedback or enter your score for psychic readers you haven’t had a psychic reading with.

We have specified a regular list of packages that you can buy every day and we have presented them in a clear and transparent manner. Discounts on our packages are also often available and you can save money by choosing them.

These packages vary based on the price of US dollars per minute, which includes the following:

Affordable package: 1.5 per minute

Popular package: 2 per minute

Premium package: 2.5 per minute

Please read the pricing page to see the details of the payment packages.

The reason for the difference in the packages is due to the division of psychics into three separate categories based on the number of years of experience, points earned and positive opinions of their users.

The amount of time and money that the user spends with Psychic depends solely on the package purchased by the user.

If you’re curious and looking for a wide variety of professional psychics, we recommend our popular $ 2 per minute packages. If you want to start your first choice, you should consider the economy options of $ 1.5 per minute, and if you want to get your big questions answered by our top psychics, you should choose the packages of $ 2.5 per minute.

Many factors play a role in determining the price of psychic readers: popularity, accuracy, rating and number of stars, positive feedback, experience, activity. But what remains constant is the commitment our psychics have to help answer your innermost doubts and questions.

We never want you to pay more than you want for our services. So our service should make you feel good. We all like to do something special for ourselves every now and then. We hope we will always be a special thing in your life, but never an expense you feel guilty about.

At Fallchi, there are no hidden fees. You always know how much you are paying for your psychic reading and what is the rate per teller per minute according to pre-set time packages. When you receive a psychic reading, you have only paid for the time period you purchased. If you want to have a longer psychic reading, you can choose our longer time packages.

Our service rates, which are based on USD$ per minute, are readily available for you to view.

You can pay for your fortune telling services through PayPal’s secure gateway, we also accept credit cards, Visa, Mastercard, etc.

You can use our handy filters to find the best choice for your needs. Sorting by price, rating, topic and duration, as well as viewing different packages of psychic readers grouped into four main topics, will help you choose the best option.

You can also read the psychics’ profile page to get to know their attitude, special abilities and communication styles, or you can ask our support group for help in an online chat to make the right choice according to your needs.

Yes, our support team is always on hand to help you choose the best psychic for your needs, and they can also answer any questions you may have about your booking, account or billing.

Fallchi and accompanying psychics in our collection are completely Sorcery, magic, spells, prayer writing, jinn, evil forces, negative words and thoughts, predicting death or illness leading to death, scary topics such as natural disasters, things that lead to Injuring yourself or another person, manipulating the life and destiny of the user or another person, using evil and negative tools and generally the dark side of the force are to provide you services. And in these cases, they will not have guidance and advice, psychic reading and services.

It should be noted that the psychics will inform you of the signs of betrayal, the presence of magic and spells, and will recommend and perform the only positive method of candle therapy to change the energy aura and the conditions around you. Other methods are unacceptable from the point of view of Fallchi and psychics, and services such as spells, magic, etc are not provided at all.

Please let us know if the psychic does not comply.

If you don’t want to hear some facts, please tell your psychic at the beginning of the reading.

Also, our psychics do not provide any specific legal information, answers about gambling, stocks and investments, etc.

The information our psychics provide should not be used as a substitute for any advice given by medical professionals or other professional advisors in other professions such as (legal, medical, financial, psychological or business).

Please read Psychics’ Code Of Ethics.

At Fallchi, our support team cares about you and your needs. We welcome hearing and resolving any problems or issues you may encounter while using our services.

Contact us anytime! You can get started via online chat or by sending us an email on the contact page.

At Fallchi, we are proud to have built our reputation by building trust and providing professional service to our customers wherever they are in the world. We have carefully screened our psychic readers and in our rigorous process, we have developed various stages of psychic screening to ensure that only truly gifted psychics who can provide meaningful and authentic psychic reading are and remain part of our collection. Also, our caring support team is with users and listens to their problems and constructive criticism.

The Fallchi platform and our services are intended for adults 18 years and older only for entertainment purposes and to create a positive and constructive feeling in the user.

Our psychic readers do their best to provide you with useful and insightful information. However, the information our psychics provide should not be used as a substitute for any advice from medical professionals or other professional advisors. We want you to enjoy and benefit from your experience with Fallchi.

To protect your privacy, Fallchi does not provide tools to share user information with psychic other than the part of information that the user will provide to psychic. Also, to ensure the security and protection of the user’s privacy, all services must be done through Fallchi.

By using our call and message services, you (the user and psychic) agree that the content of these communications will be privately recorded by Fallchi’s server and stored for a certain period of time in order to protect and guarantee the quality of service to you. Fallchi does not knowingly disclose the content of interactions between psychics and users.

At present, providing services in Fallchi is done in two ways:

Online – voice and chat (when the user is present at the psychic reading session, the psychic reads by sending Voice)

Offline – voice and chat (without the presence of the user at the beginning of the psychic reading session, the psychic reads the psychic reading by sending Voice)

When you are booking your appointment, you can choose one of the two methods above.

If you have chosen the online method – voice and chat, you can participate in your psychic reading session, and if you do not attend on time for any reason, your psychic reading will be done one-way by the psychic reader, and the link to view the session for One week is available at your email address.

When you cannot attend your psychic reading session, you can choose the offline method – voice and chat, your psychic reading will be done one-way by the psychic reader without your presence, and the link to view the session for One week is available at your email address.

None of the conversation parties can record conversations personally. Only through the Fallchi platform, after the meeting is held by the psychic, the link to view the meeting will be available in your email address for one week.

Before 48 hours from the reserved time:

You will always have the option to change or cancel your horoscope appointment. For this reason, it is necessary to inform the support group 48 hours in advance to cancel or change the time of horoscope due to the time difference.

Less than 48 hours left until the reserved time :

It is not possible to cancel or change the time and your session will be considered held and its fee will not be refunded. But Fallchi is interested in providing different services to users and customer orientation, so in order to accompany and benefit from a great psychic reading, according to the information completed in booking the appointment by the psychic, your psychic reading session will be held one-way. The link to watch the session for one week is available in your email address.

And the reason is that the psychic you are looking for has given his time only to you at the appointed time, and therefore it is not possible for him to reschedule an appointment with another person.

In the process of providing the service by Fallchi and placing an order by the user, you will be notified of the steps by receiving a notification in our communication email, or if Fallchi is detected, you will be notified through support.

These emails include the following:

·Order information registration email

·Reminder email 72 hours before the psychic reading session (If there is a 72-hour gap between placing the order and the start time of your psychic reading package, this email will be applied.)

·A reminder email one hour before the psychic reading session along with a link to the psychic reading session

·Email for rating and reviewing after the end of the session

·Email for rescheduling or cancellation, if it happens.

Your psychic reading appointment is considered canceled and no refunds are possible. Of course, it is understandable that the appointed time has been confirmed in advance and the psychic has allocated his appointed time only to you during that period of time.

However, Fallchi, due to its interest in providing different services to its users and customer orientation, in order to accompany you and enjoy an excellent psychic reading, in this situation, the psychic reading is conducted unilaterally by the psychic due to your absence, and the link to view The session is available for one week in your email address.

According to the information that you have filled in the explanation section when booking, if you do not attend or do not attend on time, your psychic reading session will be done one-way , and the link to view the session is available for one week in your email address.

It is worth noting that you can join your divination session at any time during the period of your purchased package, but in any case, if you are not present, the psychic will perform the divination at the beginning of the session.

Therefore, please mention the following when booking an appointment:

  • First name, last name (last name can be written in abbreviated form.)
  • Date of birth
  • mother’s name
  • The name of the desired fortune telling package and the desired skill
  • Enter 4 main questions about yourself
  • In case of emotional psychic reading or for another person: the name of the person in question and the name of his mother

Our support group will inform you as soon as possible and they will coordinate with you to change the scheduled time or, if you wish, complete cancellation and full refund of the psychic reading package.

  1. In order to respect the duration of the psychic reading package, the official meeting time begins with the presence of the psychic reader.
  2. If the psychic does not enter the meeting in the first five minutes, the meeting will be canceled. If this situation occurs, please contact the support team so that we can provide you with suitable suggestions to provide you with the best service from Fallchi.
  3. If during the session you encounter a problem in communicating with the psychic reader, the time will be automatically added to the session.
  1. If during the meeting, the lack of communication prevents the service from being received, the remaining time of the meeting will be calculated and rescheduled during the weekly schedule of the psychic’s presence.
  1. After making a psychic reading reservation, an email will be sent to you with time confirmation and order information.

Very important:

Please enter your email correctly to receive the order information in your email.

  1. If there is a time interval of more than 48 hours, a reminder email will be sent to you.
  2. On the day of the psychic reading session, an hour before the start of the session, an email will be sent to you with a link to enter the psychic reading session.
  1. After the psychic reading session is over, an email will be sent that includes a link for rating and reviewing to your chosen psychic. We would be very grateful if you could tell us and other users what you think in order to inform and ensure quality and improve performance.

Very important:

If you do not receive the desired link in the order information email, or if you do not receive any of the email steps, please check the spam section of your email and notify the support department if you do not receive the email.

It should be noted, to place an order, only use your Gmail to book an appointment.

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